GTI Lunch Seminar on Improving Customer Experience with Microsoft Dynamics


Customer service impacts brand choice and loyalty up to 96% 1. Creating satisfactory customer experience starts with well-connected applications.

Unifying your sales and marketing teams for a complete view of your customers is of the utmost importance which could help you know all the interactions in between them so as to create a smooth experience for your customers – whether they are responding to your marketing campaigns or speaking with your sales team.

Come join our exclusive lunch seminar to learn how the latest Microsoft Dynamics solutions and key trends that drive the adoption of marketing automation, and how innovative technologies can help predict customer behavior, increase customer intimacy and enhance customer experiences with AI and Chat-bot technologies.

Event Details
Date: 15th December, 2017 (Friday)
Time: 12:00noon – 2:00pm
Venue: The Mira Hong Kong


  • Key technology trends that reshape sales and marketing automation to deliver new customer experiences
  • Optimize loyalty program with BI and predictive analytics
  • Adopt chat-bot and AI technologies to enhance customer experience and facilitate cross-selling with promising results
  • Networking
  • Q&A